This tool is an option for providers/suppliers to use if they are not able to obtain the MBI number from the patient. The new cards are being mailed in phases following a geographic location strategy.

Inquiry

• Choose TIN/SSN, NPI, PTAN and Program under Provider/Supplier Details
• Enter First Name, Last Name, Date of Birth (DOB) and the patient's Social Security Number (Note: The patients SSN may be different than their HICN. Example: A wife receiving Medicare benefits under their spouse.)
• Enter the "I am not a robot" text (Only needed once for every 5 transactions)

Response

The MBI number will display under the MBI Lookup Details along with the beneficiary information entered for the inquiry.

• If the patient information is not accurate, a message indicating the MBI details could not be located will be displayed.