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Redetermination Requests Now Accepting Electronic, Digital and/or Digitized Signatures

CMS has instructed Medicare Administrative Contractors (MACs) to begin accepting electronic, digital and/or digitized signatures on requests for an appeal. Previously, MACs were only allowed to accept handwritten or electronic signatures. This new direction means that providers may now use typed and scanned signatures on the Redetermination Form. Valid signatures must still be legible, contain at least the entire first name and may not be reduced to initials.

As required by CMS, all redetermination requests received without the appellant's signature are dismissed as incomplete requests. Noridian continues to receive numerous redetermination requests without the proper signature of the requesting party. Providers are encouraged to submit requests for redetermination via the Noridian Medicare Portal (NMP). Step-by-step instructions are available on our website. NMP is free, includes the capability to upload supporting documentation, and can speed up the appeal process.

For further information refer to the Internet Only Manual Publication 100-04, Medicare Claims Processing Manual, Chapter 29 This link will take you to an external website. , Appeals of Claims Decisions, Section 310.1.B.3, Requirements for a Valid Signature on an Appeal Request.

Last Updated May 17, 2017