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Supplier Transition to Exclusion Program (STEP)

STEP has been initiated to provide suppliers with necessary educational resources and individualized education to independently complete self-audits in efforts to reduce error rates and increase reimbursement.

What is it?

STEP is a voluntary educational program offered to Continuous Positive Airway Pressure (CPAP), Hospital Bed, Manual Wheelchair and Oxygen suppliers in Jurisdiction A. A Medical Review Nurse will provide tailored education and resources for each supplier.

Three Phase Program

Phase I

  • Interested suppliers will request to participate in the program.
  • Noridian will complete a five claim educational review to establish a baseline and identify areas of education.
    • These educational reviews are for claims that have not been billed.
  • A Medical Review Nurse will review the documentation submitted and work individually with the supplier.
  • Noridian and the supplier will participate in an Electronic Supplier Visit to provide individualized education based on the documentation reviewed.

Phase II

  • The supplier will complete a self-audit on ten claims. The Medical Review Nurse will provide the necessary educational resources and will be available to answer questions.
  • The supplier will fax the documentation for the claims in which the self-audit was completed and the MRE will perform an educational review.
    • These educational reviews are preferable on claims that have not already been billed.
  • An Electronic Supplier Visit will be provided in regards to the ten claims reviewed.
  • This phase can be completed for up to five rounds for a total of 50 educational claim reviews.

Phase III

  • Noridian will analyze the error rate and determine if the supplier has successfully completed the program. If determined, the supplier will be excluded from Noridian JA Medical Record Reviews for 1 year for the specialty reviewed during the program.

How to Sign Up

Email and include the following information

  • Contact person name and direct phone number
  • Supplier PTAN
  • Indicate CPAP, Hospital Beds, Manual Wheelchair or Oxygen education is being requested

Last Updated Jun 27, 2017