Email Notifications

As the Provider/Vendor Administrator processes registrations, updates accounts, etc., notification will be sent to the End User/Vendor End User via email from do-not-reply-noridianportal@noridian.com with explanations of the actions taken on the account.

Email Subject Line Description
Account Deactivation Notification of account deactivation due to inactivity of at least 60 days is provided.
Account Reactivated Portal users are given notification of the account being reactivated.
Combination Request Approval This email provides notification of the approval of provider/supplier combination to an existing account.
Confirm Email During Registration All Users receive this email after registering for a new account. The "Noridian Medicare Portal" link in the email must be selected within 48 hours in order to activate an account.
New End User Access is Granted This email provides notification of the approval of provider/supplier combination to a new account.
New Peer Portal Administrator Access Granted Existing Provider Administrators receive notification when additional Provider Administrators for the same provider/supplier combination is approved.
New Provider Supplier Administrator Access is Granted Approval of Provider Administrator access is sent with a list of other Provider Administrators for the same provider/supplier combination.
New Vendor Administrator Access is Granted Approval of Vendor Administrator access is sent with a list of other Vendor Administrators for the same provider/supplier combination.
Noridian Medicare Portal Account Update Notification of functionality updates is provided.
Password Expiration Warning All Users are notified prior to a password expiring after 30 days.
Remove Organization by Admin This notifies the User that an Administrator has removed access to a provider/supplier combination from the account. The Administrator's name and email are provided in the email.
Upcoming Account Deactivation Due to Inactivity All Users are notified prior to deactivation for inactivity of 60 days.

 

Last Updated Nov 28, 2017