Reason Code 31 - JA DME
Reason Code: 31
| Code | Description |
|---|---|
| Reason Code: 31 | Patient cannot be identified as our insured. |
Common Reasons for Denial
- Incorrect Medicare number was submitted on the claim.
- Beneficiary is not enrolled in Medicare.
Next Step
- Check eligibility for beneficiary in Noridian Medicare Portal or the IVR
- Correct and resubmit as a new claim.
How to Avoid Future Denials
- If the record on file is incorrect, the beneficiary's family/estate must contact the Social Security Administration to have records corrected.
Last Updated Apr 19 , 2024
