Most equipment and supplies may be delivered upon receipt of a dispensing order. A dispensing order may be verbal or written. The dispensing order must contain:
- Description of the item
- Beneficiary's name
- Prescribing physician/practitioner's name
- Date of the order
- Prescribing physician/practitioner's signature (if a written order) or supplier signature (if verbal order)
For the "Date of the order" described above, use the date the supplier is contacted by the prescribing physician/practitioner for verbal orders or the date entered by the prescribing physician/practitioner for written dispensing orders.
Some dispensing orders are required by statute and/or CMS regulations, to have specific elements and other requirements, which are described in subsequent sections below.
For items that are delivered based on a dispensing order, the supplier must obtain a detailed written order (DWO) before submitting a claim.
Last Updated Feb 12, 2020