Dispensing Orders

Most equipment and supplies may be delivered upon receipt of a dispensing order. A dispensing order may be verbal or written. The dispensing order must contain:

  • Description of the item
  • Beneficiary's name
  • Prescribing physician/practitioner's name
  • Date of the order
  • Prescribing physician/practitioner's signature (if a written order) or supplier signature (if verbal order)

For the "Date of the order" described above, use the date the supplier is contacted by the prescribing physician/practitioner for verbal orders or the date entered by the prescribing physician/practitioner for written dispensing orders.

Some dispensing orders are required by statute and/or CMS regulations, to have specific elements and other requirements, which are described in subsequent sections below.

For items that are delivered based on a dispensing order, the supplier must obtain a detailed written order (DWO) before submitting a claim.

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Last Updated Oct 26, 2018