Dual Role Registration Guide

For providers/suppliers with fewer than 25 full-time employees, dual role access is available. This access includes both Provider Administrators and End User Roles. Note:  Billing companies are not authorized to have dual role. 


  1. Register as a Provider Administrator. Instructions are available on the New User Registration page.
  • During Step 5 of registration, ensure the following are indicated:
    • User Type: Provider/Supplier
  • Are you a small provider/supplier with 25 or less full time employee equivalents?
    • Answer "Yes". 
  • Role: Administrator

example of Questions asked during the New User Registration process

  1. After successfully registering, log into the account and select Manage Account.
  2. Select the Account Access and Role(s) tab.
  3. Under Change Role(s), select the Provider/Supplier Administrator and End User option.

Select the Provider Administrator and End User option.

  1. Select the Request Change button.
  2. A question displays asking to continue with the role change. Select "Continue with change".
  3. A request is sent to Noridian portal staff for processing which will occur within one week.
  4. An email is sent with notification of approval or denial.
  5. If approved, two options are available at the top of the page:
  • Administrator Main Menu
  • End User Main Menu 

The main menu of the Noridian Medicare Portal is displayed with the dual role functions highlighted.

Last Updated Oct 24, 2018