Homepage Overview
- Sign In/Sign out -
- Always Sign Out when finished; otherwise, portal requires a user to wait 30 minutes before logging in again
- Contact Us - Provides hours of availability, portal contact information and a link to User Manual
- Help - User Manuals, system requirements, terms and conditions, and alerts and notices
- Availability - Displays functions not available due to maintenance or unexpected downtime
- Notifications & Updates - Provides advanced notification of scheduled downtime
- Login - Enter username and password
- Forgot Username? - Forgotten Usernames can be obtained
- Select "Forgot Username?" from login page
- Enter email address and last name. Select Search button
- The username is provided.
- Forgot Password? - Follow the steps to reset a forgotten password or unlock an account
- Select "Forgot Password?" from login page
- Enter email address and last name. Select "Search" button
- Answer three of five previously answered security questions correctly and select "Check Answers" button
- Answers are case-sensitive
- If an answer is not correct, change response(s) and select "Check Answers" button again
- After answering three questions correctly, portal will prompt user for a new password
- A message displays that password change was successful and user will login using new password
- Forgot Username? - Forgotten Usernames can be obtained
- New User? - Follow registration process to register for an account
- Portal Feedback - Comments/Suggestions can be provided to Noridian
- System Requirements - View the browsers that can support usability of the portal
Last Updated May 15, 2019