Manage My Account Guide

When logged into an account, all users may update information by selecting Manage Account at the top of the portal.

My Profile

  • Update Personal Information such as Name, Phone Number and Email Address

My Profile tab is displayed.

Provider/Supplier Combinations

  • View the TIN/NPI/PTAN combinations already viewable on the account
  • Add New TIN/NPI/PTAN combinations
  • Provider Administrators can Export a .CSV file with all TIN/NPI/PTAN combinations
  • Remove access to a TIN/NPI/PTAN combination

Provider/Supplier Combinations tab is displayed.

Account Access and Roles

  • View current role
  • Request a change in role
    • Select new role under Change Role(s).
    • Confirm change by selecting "Continue with change" on popup
    • Select Add New Combination(s) button
    • Enter combination that should be on new role
  • If a Provider Administrator requests a role change to an End User, another Provider Administrator must approve this.
  • Deactivate account
  • Notification will be displayed if a request to deactivate a Provider Administrator or Vendor Administrator cannot occur because there is not another registered.
  • Update response to the question - "Are you a small Provider/Supplier?"

Account Access and Roles tab is displayed

Security Settings

  • Change password
  • Update security questions
  • Update MFA Settings

This screen shows the Security Settings available for for NMP accounts.

Account History

  • View action taken on the account. This includes:
    • Creation of account
    • Functionality additions/removals
    • Combination additions/removals

Account History tab is displayed.


Last Updated May 15, 2019