New Email Submission Guidelines for Audit and Reimbursement Requests

A new Email Submission Guidelines for Audit and Reimbursement Requests webpage has been launched to improve efficiency and support timely processing of specific Audit and Reimbursement requests. The page outlines required email submission guidelines, ensuring that all requests are properly routed and handled.

This page provides:

  • The correct email addresses for each submission type
  • Subject line formatting requirements
  • Examples for proper formatting

Submission types covered include:

  • 2nd Interim Rate Review (IRR)
  • Initial Periodic Interim Payment (PIP)
  • 2nd Periodic Interim Payment (PIP)
  • Provider Statistical & Reimbursement (PS&R) requests

Following these guidelines helps ensure accurate routing and prompt processing of all related submissions.

All providers are encouraged to review and update internal processes to align with these requirements. Additional submission types and instructions will be added over time, so regular review of the page is recommended.

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