Submitting Documentation for Review

When sending documentation to Noridian, we wanted providers to be aware of correct practices to make sure documentation can be viewed in a timely manner.

Noridian can accept documentation by the following methods:

  • Hardcopy
  • Electronically by CD, DVD, or USB
  • Noridian Medicare Portal (NMP)
  • Fax
  • esMD

Electronic documents must be in either a .pdf or .tiff format. No other format such as .jpgs or .xcl (Excel spreadsheets) can be used.

Large file sizes make it hard for our teams to open the document, so try to keep each form of media (CD, DVD, or USB) to 100 KBs.

Always place Noridian documentation request letter as the first page.

Be sure to encrypt your digital media and send the password to NHSPass@noridian.com.

  • Only use one password for the entire media and not individual passwords for each file.
  • Noridian will only accept CD/DVD/USBs that are encrypted using Adobe Security, WinZip, 7-Zip or Secure Zip
  • Links and audio files cannot be accepted
  • Information should be combined into one file

Resource

JFA Options for Submitting Documentation

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