Provider Outreach and Education Advisory Group (POEAG) Meeting Minutes - October 18, 2023

Attendees

Suppliers: Barb Stockert, Catherine Hamilton, Celeste Lane, Crissy Hill, Dawn Jorgensen, Heather Werner, Jami Tharp, Jeannette Leon, Kimberlie Rogers Bowers, Kristine Cram, Linda Collins, Maria Koehniein, Marsha Lawrence, Melinda Eberhart, Michelle Wullstein, Natalia Mosquera, Pamela Fritz, Paul Kesselman, Randy Stevens, Sharee Hummer, Tanya Ward, Tugba Koca, Wayne Bradberry, Wendy Russalesi, William Noyes, Yvette Nugent, Yvonne Weiler

Noridian: Amber Mertz, Brenda Swancy, Cindy White, Colleen Harryman, Dan Schmitt, Kate Petersen, Kelsey Slettebak, Kloe Roberts, Melissa Betts, Ruth Reese, Shelly Carlson, Stacy Dahl, Tanya Gillies, Tracy Schutt

POE Advisory Group Mission and Goals

Mission

  • To determine the best methods of providing quality education and training to our supplier community.

Goals

  • Develop timely, useful, relevant educational opportunities for our suppliers
  • Provide input in the creation, implementation and review of Provider Education and Training
  • Determine innovative, cost effective methods of using technology in provider education and training CMS Internet Only Manual (IOM), Publication 100-09, Chapter 6

Standing Agenda Items

  • Education for Practitioners
    • Continue to seek opportunities.

Follow-up from Previous Meeting

General

  • Joint POEAG to develop education for clinicians ordering DMEPOS
    • Seven meetings have been held focusing on sleep
      • Great suggestions being worked on
        • Provide education during residency
        • More webinars for providers on DME requirements
        • Update clinician checklist
    • Newsletter has been sent
  • Collaborative MAC education
    • Therapeutic Shoes for Persons with Diabetes
      • October 17, 2023
    • Positive Airway Pressure (PAP)
      • December 19, 2023
  • Level 200 webinars
    • Please send scenarios you would like to see included

DME

  • Coverage of seat elevation systems

O&P

New Items

General

  • Ask the Contractor Meeting (ACM)
    • Scheduled for 2023
      • November 9, 2023, 2 p.m. CT
    • General - all topics

DME

  • Continuous Glucose Monitor (CGM) Education
    • Access to CGMs
    • Collaborative Project with Part B
    • JD and JE
    • California
    • Based on lessons learned we will evaluate for JA
  • Diabetes Project
    • Collaborative with DME JA/JD and Part B JE/JF
    • Durable Medical Equipment Prosthetics, Orthotics, and Supplies (DMEPOS) Medicare Benefits for people with diabetes
    • Webinar scheduled for Part B providers November 2, 2023
      • Registration available on Noridian JE/JF schedule of events

O&P

  • N/A

Noridian Question for POEAG Members

  • Would you like to see a Learning Management System (LMS) or a way to take courses from Noridian?
    • Consensus from the group is that it is a great idea. Suppliers are often busy with competing priorities.
    • Concerns:
      • Open question period will be lost but maybe there would be a way to allow for written questions/answers, such as an frequently asked questions (FAQ).
      • Losing the opportunity to interact with staff in real time.
    • Thoughts:
      • Surveys should be available, not only for specific topics, but overall, on new topics, for example.
      • How does this differ from what is already offered and how often are the current educational tools used?
      • Can the POEAG group provide feedback prior to the launch?
      • Be consistent among all four jurisdictions.
  • Are there any changes you would like to see to this meeting in 2024?
    • Structurally it's been good this year.
  • Ruth Reese is the new supervisor for DME POE. She will continue to attend education events but will be in a different role. Congratulations!

Suggestions from POE Advisory Members

  • Education on the new IVIG services that are replacing the IVIG demonstration.  
    • Education planning is underway, and we will provide information as soon as CMS finalizes it.
  • Education on the Physician Fee Schedule Proposed Rule regarding applying the JZ modifier to DME infused drugs
    • If DME drugs are affected, education will be provided.
  • Any new developments in the area of refractive lenses?
    • None at this time

Upcoming Meeting

Next Meeting: January 2024, 12 p.m. CT/1 p.m. ET

 

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