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Site Tour - JA DME

Site Tour

The Noridian website has been designed with the user in mind. This site tour will give a high-level overview of the different sections of the website and highlight areas that may be of interest.

Header

Screenshot of the header, main navigation, and breadcrumb trail of this website. Numbers on the image call out the location of the different elements noted in text.

  1. Noridian Logo - The Noridian logo located on the upper left of the header serves as a link to the Noridian Medicare homepage.
  2. Jurisdiction and Line of Business - This section in the center of the header includes the jurisdiction (states and territories) served by the page content.
  3. Quick Links - The quick links on the right of the header give user fast access to Contact Us, Help, and Tools pages as well as a link to the Noridian Medicare Portal (NMP) Login.
  4. Search - The Search input also located on the right of the header allows for searching the Noridian website for content related to user topic of interest.
  5. Main Navigation Menu - Content on the Noridian website has been categorized based on similar resources and topics. Hover over, or click on, a category title to view a sub-menu of pages available.

Main Navigation Menu Descriptions

  • Browse by Topic - Resources for Documentation, Modifiers, the Noridian Medicare Portal, and other commonly used resources.
  • Browse by DMEPOS Category - Resources specific to a topic such as Glucose Monitors, Nebulizers, PMDs and Therapeutic Shoes.
  • Fees & News - Includes the most current fee schedules, Noridian published bulletins that contain articles published within the last two years, Latest Updates articles and email listserv registration.
  • Policies - Contains Active, Draft, Retired and Future Local Coverage Determinations (LCDs), Medical Director Articles and Physician Resource Letters.
  • Medical Review - Resources for the various entities that conduct reviews of claims processed by Medicare which include Noridian's Medical Review, CERT, Recovery Auditor, and the OIG.
  • Education & Outreach - Includes the Schedule of Events for upcoming workshops, teleconferences or in-person training. Also offers past presentations and questions and answers on a variety of topics.
  • Claims & Appeals - Offers resources on Appeals, Claim Submission, MSP and Overpayments.
  • Forms - A listing of commonly used Medicare forms.

When a category off the Navigation menu is chosen, a left-hand navigation menu specific to the category displays. The left-hand navigation is not an all-inclusive listing off all pages found under that category, but rather a starting point for viewing that section.

The middle section of the main page of each category, will also contain links with a brief description to pages included in that category.

Homepage

Screenshot of a homepage. Uppercase letters on the image call out the location of the different elements noted in text.

  1. System Notices - Notification to user if the Call Centers, Portal, or IVR are unavailable.
  2. You Spoke. We Listened. - A listing of improvements made in response to feedback given through Noridian surveys.
  3. Contact Center and NMP - Quick links to access contact and NMP information.
  4. Social Media - Links to Noridian Facebook and YouTube pages.
  5. Urgent Notification - Used to issue urgent notifications to all users.
  6. Most Viewed - Buttons to the most commonly used pages on the website.
  7. Alerts - Listing of current claims processing issues which allows users to see if any action is needed and if the issue has been resolved.
  8. Latest Updates - Recent Noridian or CMS published articles and notifications.
  9. Advertisements - Banners highlighting topics of interest.

Footer

Screenshot of the footer. Uppercase Roman numerals on the image call out the location of the different elements noted in text.

  1. Contact and Support - Links to the contact pages, Site Maps, file viewers, and other links that may be helpful while viewing the website.
  2. Tools and External Resources - Quick links to the most commonly used tools and guides. External Resources provides links to CMS resources along with other frequently used websites.
  3. Keep Current - Subscribe to the Noridian email listserv to stay up-to-date with Noridian and Medicare news.

Search Engine

Screenshot of search results page.

A website search can be conducted using a specific term or phrase to locate all available resources published on that topic. When the search results are returned, a listing displays the title and a description of the webpage that can be used when deciding which search result is applicable for the business need.

The search results may be filtered by including only content in a particular category, specialty, topic or by the date published or last updated. A filtered search will narrow down the number of results received for a more specialized search.

External Website Hyperlinks

Noridian uses an icon ( Example of the external link icon ) after links to indicate if it will navigate to an external, non-Noridian, website.

 

Last Updated Fri, 19 Aug 2022 19:51:45 +0000