Education and Outreach

Tell us what you think

Chat bubble and question mark image

Your comments will help us improve our services.

Take the Provider Outreach and Education Survey

Disclaimer

This information release is the property of Noridian Healthcare Solutions, LLC. It may be freely distributed in its entirety, but may not be modified, sold for profit or used in commercial documents. The information is provided "as is" without any expressed or implied warranty. While all information in this document is believed to be correct at the time of writing, this document is for educational purposes only and does not purport to provide legal advice. All models, methodologies and guidelines are undergoing continuous improvement and modification by Noridian and the Centers for Medicare & Medicaid Services (CMS). The most current edition of the information contained in this release can be found on the Noridian website and the CMS website. The identification of an organization or product in this information does not imply any form of endorsement. CPT codes, descriptors, and other data only are copyright 2022 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply.

DME On Demand Tutorials

The Noridian Outreach and Education (POE) team offers the following self-paced educational materials. These items are available 24/7 to meet your training needs. Users will be redirected to YouTube to view these tutorials.

You can access all of our DME Tutorials on our YouTube Channel.

Noridian Medicare Portal Tutorials can be found on the Portal Guide page.

New suppliers and new billers are encouraged to use the New Supplier Training Checklist [PDF] to gain a solid foundation of Medicare knowledge.

 
Topic Self-Paced Training / DME on Demand
(Below are the last dates the tutorial was Reviewed)

Advance Beneficiary Notice of Noncoverage (ABN)

Appeal Process

Automatic External Defibrillators (AED)

Before you Bill

Canes and Crutches

Cervical Traction Devices

Claim Submission

CMS-1500 Claim Form

Common Electronic Data Interchange (CEDI)

Paperwork Documentation Supporting Claims (PWK)

  • PWK Aug 2023 - 6 minutes

CMS Contractors

CMS Education

Commodes

Competitive Bid

Note: Review the Prior Authorization category for tutorials about Orthotic Prior Authorization.

Consolidated Billing

Continuous Passive Motion (CPM) Devices

DME Modifiers

Enteral Nutrition

External Infusion Pump (EIP)

Fraud and Abuse

Glucose Monitors and Testing Supplies

Heating Pads and Heat Lamps

High Frequency Chest Wall Oscillation Devices (HFCWO)

Hospital Beds and Accessories

Immunosuppressive Drugs

Intake Process

Intravenous Immune Globulin (IVIG)
Local Coverage Determinations - Policy Articles
Lymphedema

Mechanical In-Exsufflation Devices

Medical Review (MR) Program

Medicare Background

Medicare Secondary Payer (MSP)

Negative Pressure Wound Therapy (NPWT)

Noncovered Items

Oral Anticancer / Antiemetic Drugs

Oral Appliances

Orthotics

Ankle Foot/Knee Ankle Foot Orthosis (AFO/KAFO)

Knee Orthosis

Upper Limb Orthoses

Orthopedic Footwear

Types of Orthoses

Spinal Orthosis

Note: Review the Prior Authorization category for tutorials about Orthotic Prior Authorization.

Osteogenesis Stimulators

Ostomy Supplies

Parenteral Nutrition

Patient Lifts

Payment Categories

Place of Service

Power Mobility Devices (PMDs)

Note: Review the Prior Authorization category for tutorials about PMD Prior Authorization.

Pneumatic Compression Devices (PCD)

Pressure Reducing Support Surfaces (PRSS)

Group 1

Group 2

Note: Review the Prior Authorization category for tutorials about PRSS Prior Authorization.
Prior Authorization

Advance Determination of Medicare Coverage (ADMC)

  • ADMC Mar 2024 - 8 minutes

General/Global

Policies Requiring PAR:

Lower Limb Prosthesis (LLP)

Orthotics

Power Mobility Devices (PMDs)

Pressure Reducing Support Surfaces (PRSS)

Prosthetics

External Breast Prothesis (EBP)

Eye/Facial Prothesis

Lower Limb Prosthetics (LLP)

Note: Review the Prior Authorization category for tutorials about Prosthetic Prior Authorization.

Provider Enrollment, Chain and Ownership System (PECOS)
  • PECOS Nov 2023 - 4 minutes

Refractive Lenses

Remittance Advice

Repairs and Replacements

Respiratory

Nebulizers

Oxygen and Oxygen Equipment

Positive Airway Pressure (PAP) Devices

Respiratory Assist Device (RAD)

Ventilators

Same or Similar

Seat Lift Mechanisms

Self Service Tools

IVR

Noridian Medicare Portal (NMP) DME YouTube Playlist

  • 1099 Inquiry
  • Additional Documentation Request (ADR) Submission and Status
  • Appeal Status and Submission
  • Automatic Password Reset and Username Lookup
  • CERT Inquiry
  • Claim Status
  • Claim-Specific Remittance Advice
  • Eligibility
  • Expanded Denial Details
  • Financial Information
  • Full Remittance Advice
  • MBI Lookup Tool
  • Message Center
  • Overpayments
  • Portal Registration
  • Prior Authorizations for DME Users
  • Recoupment Requests for DME Users
  • Self Service Reopenings for DME Users
  • Same or Similar (DME Only)

Website

Speech Generating Devices (SGD)

Standard Documentation Requirements

Suction Pumps

Surgical Dressings

Telehealth

Therapeutic Shoes for Persons with Diabetes (TSPD)

Tracheostomy Care Supplies

Transcutaneous Electrical Nerve Stimulator (TENS)

Upgrades

Urological Supplies

Walkers

Wheelchair Bases - Manual

Wheelchair Options, Accessories & Seating

Note: All links in the Self-Paced/DME on Demand column will direct visitors away from the Noridian Medicare website. Noridian cannot and does not make any representation to you about these sites or the materials available on them. Noridian does not endorse products or services offered by these organizations.

Last Updated Aug 14 , 2024