Written Reopenings Available on the Noridian Medicare Portal (NMP)

Effective January 1, 2024, Noridian will be requiring that providers use the Noridian Medicare Portal (NMP) for all written reopenings that are available through the Self-Service Reopening feature.

The reopening process allows providers to correct clerical errors or omissions on denials received without having to request a formal appeal.

Before submitting a reopening request, providers should research the claim denial reason to determine the proper way to resolve the denial and avoid it in the future. This can be accomplished in the Denial Code Resolution tool. A list of errors that must be corrected in the NMP using a self-service reopening can be found on the Noridian website.

 

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