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Noridian Part B Contact Information

Provider Contact Center (PCC) - View hours of availability, call flow, authentication details and customer service areas of assistance.

CMS Comments on Noridian - Access address in which providers may offer comments to CMS concerning Noridian's performance.

Congressional Inquiries - Congressional offices may receive inquiries from constituents regarding their Medicare services. View elements to request assistance from Noridian.

Contractor Medical Director (CMD) - View CMD Contact Information.

Email Customer Service - Providers may submit emails to Noridian for answers regarding basic Medicare regulations and coverage information. View this page for details and request form.

Fax Numbers - View fax numbers and submission guidelines.

Freedom of Information Act (FOIA) - View mailing address and FOIA request submission details.

Holiday Schedule - View holiday dates that Noridian operations, including PCC phone lines, will be unavailable for customer service.

Interactive Voice Response (IVR) - View conversion tool and information on how to use IVR and what information is available through system. General IVR inquiries available 24/7.

Mailing Addresses - View mail addresses for submitting written correspondence, such as claims, letters, questions, general inquiries, enrollment applications and changes, written redetermination requests and checks to Noridian.

Management - Access Noridian Management contact information in event additional or elevated levels of support is required.

Noridian Medicare Portal (NMP) - PCC CSRs are available to answer general NMP questions. Eligibility available 24/7 and all other functions and registration: M-F 6 a.m. - 8 p.m. CT; Sat 7 a.m. - 5 p.m. CT

Provider Contact Center Training Closures - View training dates and times that Noridian PCC phone lines will be unavailable for customer service.

Last Updated Dec 13, 2017