Welcome New Providers and Billers - JF Part B
Welcome New Providers and Billers
Welcome to Medicare Jurisdiction F (JF)! We're excited to have you on board.
Medicare can be complex, and we understand that navigating its terminology and processes can feel overwhelming. To help make things clearer, Noridian offers an Acronyms and Glossary page that breaks down commonly used Medicare terms and abbreviations.
To help you get started smoothly, we've put together a Total Enrollment Guide. Following these steps will set you up for success with billing and receiving payments from Medicare. You've already completed Steps 1-6 by enrolling as a Medicare Provider.
What's Next?
Register with Electronic Data Interchange (EDI)
EDI is a way for healthcare providers to send and receive important information such as claims, eligibility checks, and remittance advice electronically instead of using paper forms, faxes, or phone calls. EDI Support Services (EDISS) is Noridian's system for managing access to electronic Medicare transactions. Even if you don't plan to submit electronic claims, this step is required to access the Noridian Medicare Portal. To begin, visit EDISS Connect, select your state, and choose the 'Registration' navigation tab.
Contacting EDISS
Sign Up for the Noridian Medicare Portal (NMP)
Once you've registered with EDISS and received your first payment, you can sign up for the Noridian Medicare Portal. The NMP is a free and secure internet-based portal that providers use to access beneficiary and claim information. The Inquiry Guide includes a complete listing of functionality available to NMP users. Each user must register for their own account with a unique email address. The Registration Guide includes step-by-step instructions for registering.
Contacting NMP
(User Security)
Calling Noridian
We're here to help. Our team is committed to delivering exceptional customer service, whether you need quick answers or personalized support.
All calls are routed through the Interactive Voice Response (IVR) system. The IVR Guide contains menu options for: General Inquiries, EDI, Provider Enrollment, Reopenings, and User Security/NMP.
Customer Service Representatives (CSRs) can assist with inquiries not offered through self-service tools, with up to three inquiries for a single NPI/PTAN combination per call. CSRs may guide you back to self-service tools when necessary, as the Centers for Medicare & Medicaid Services (CMS) requires self-service be used when available. Details can be found on the Provider Contact Center (PCC) page.
Provider Outreach and Education
Provider Outreach and Education offers Medicare education via live and recorded webinars, one-on-one training and the Noridian Educational Experience (NEE) learning platform. Live events and select curriculums are eligible for Continuing Education Units (CEUs).
Noridian Medicare Website
Our website supports providers by offering a wide range of tools, resources, and guidance. Providers can find topic-specific resources tailored to their specialty, helping them stay informed about Medicare policies and billing procedures. The site map gives a high-level overview of the different sections of the website and areas that may be of interest to new providers.
