Inquiry Guide - Portal Guide

The following functions are offered within NMP:

• Eligibility
  • MBI Lookup Inquiry
• Claim Status
  • ADR Status and Submission
  • Appeals (Part A Only)
  • Batch Claims Submit Request
  • CERT Inquiry
  • Purged Claim Request
  • Self Service Reopenings (DME)
    • Recoupment Requests
  • Self Service Reopenings (Part B)
    • Recoupment Requests
• Appeals Status (Part B and DME)
  • Begin New Appeal
• Remittance Advices
• Financials
  • Overpayments
  • 1099s
• Same or Similar (DME Only)
• Prior Authorizations (DME)
• Prior Authorizations (Part A)
• Prior Authorizations (Part B)
• Provider Audit (Part A Only)
• Provider Enrollment
• ACO Lookup
• Message Center

For each NMP inquiry, choose the Tax Identification Number (TIN) or Social Security Number (SSN), National Provider Identifier (NPI) and Provider Transaction Access Number (PTAN) combination under Provider/Supplier Details. The Program will populate depending on the combination chosen. DME users must indicate which Jurisdiction (JA or JD) the inquiry will be performed in. The combination will be auto-populated if there is only one combination on the user account.