Registration Guide

Each person must register their own account. NMP accounts cannot be shared and only one NMP account is allowed per person.

  1. Select "Start Registration" on Noridian Medicare Portal homepage.
  2. Read and Accept Noridian Medicare Portal Agreements
    • Registration Requirements
    • CPT/ADA Agreement
    • Privacy Statement
    • Terms and Conditions for Use

There are seven steps in the registration process. Each step is important and must be completed thoroughly.

Open All Listings   |   Close All Listings

Step 1: Personal Information
  1. Enter following required information
    • First Name
    • Last Name
    • Work Phone
    • Work Email - This must be a unique email address and not used by more than one person.
  2. Create a username (Must be between eight and 71 characters)
  3. Create a password. Password requirements are:
    • Password is case sensitive
    • Must be at least 8 characters long
    • Must be no more than 50 characters long
    • Must include at least 1 number
    • Must have at least 1 symbol (non-letter or number) character
    • Must have at least 1 lowercase letter
    • Must have at least 1 uppercase letter
    • Can be changed only once a day
    • New passwords must contain at least four different characters than previous password
    • New password may not have been used previously
  4. Type required text and select Next button
Step 2: Login to Account

Once personal information is submitted, a confirmation email is sent from do-not-reply-noridianportal@noridian.com with the subject being "Confirm Email_During_Registration." Click on the Confirmation Link in the email to confirm the account.

Upon successful login, the portal will prompt you to set up your Multi-Factor Authentication (MFA) credentials. For step by step instructions, please visit Multi-Factor Authentication (MFA).

Reminders

  • Do not reply to confirmation email. It is automatically generated, and address is not monitored
  • Confirmation link is valid for 48 hours. If account is not activated within48 hours, contact User Security to have confirmation email resent
Step 3: Security Questions

Choose a security question from the pre-selected list of questions and enter an answer. This must be completed five times with a different answer for each question. Each answer must be at least four characters long. Select the Save Answers button when finished.

Tips
  • Do not use any form of punctuation in your security answers
  • A screen print of this page should be taken for your records once the questions have been answered

If a password reset is needed, the Security Questions and Answers are used to reset it. If users have forgotten the answers, Noridian User Security may be contacted.

Step 4: Account Confirmation

Confirmation of the account is indicated. Select the Next button to proceed to the next step.

Step 5: Organization Information

Answer the following questions:

  1. Select User Type - Provider/Supplier or Vendor
    • If Provider/Supplier selected, another question is added.
      • Are you a small provider/supplier with less than 25 employees?
Tip "Yes" must be selected to be eligible for Dual Role access (Administrator and End User).
  1. Your Role (View "Roles" table at top of page for descriptions)
    • Provider Administrator
    • End User
    • Vendor Administrator
    • Vendor End User
Tip If registering for Dual Role, select Provider Administrator.
Step 6: Add Provider/Suppliers
  1. Enter required information
    • Medicare Program (Part A, Part B, DME)
    • Trading Partner ID (Issued by EDI/CEDI)
      • A Trading Partner ID is NOT required for a DME supplier registration
    • National Provider Identifier (NPI)
      • NPIs must be registered as electronic claim submitters.
    • Provider Transaction Access Number (PTAN)
    • TIN or Social Security Number (SSN)

If registering as a Provider Administrator, the following are required:

  • Check Number - Enter check number of one of 50 most recently issued checks by Noridian
    • Part A providers must enter check information issued within last 90 days. Part A check numbers contain "EFT" in front of the check number. Part B check numbers are a series of numbers without "EFT".
  • Check Amount - Enter amount of corresponding check number
Tip Noridian recommends contacting the IVR to obtain recent check information. A remittance advice cannot always guarantee accurate check number and amount information.
  • DME suppliers must indicate what Jurisdiction the check amount and number was issued from - Jurisdiction A (JA) or Jurisdiction D (JD)

If registering as a Vendor, the following are required:

  • Vendor Administrators and Vendor End Users must enter their Vendor Trading Partner ID and the Provider/Supplier Trading Partner ID submitted by the provider.
  • DME Vendor Administrators and Vendor End Users must enter same Trading Partner ID that Provider Administrator entered in both fields
Tip If the incorrect role has been selected in Step 5, use the Back button on the bottom of the screen to return to Step 5 and choose the correct role.

Helpful Reminders:

  • One TIN/NPI/PTAN combination is needed during registration. Additional combinations may be added by going to Manage Account > Provider/Supplier Combinations once registration is complete.
  • Enter group or billing provider combinations only. Do not enter individual provider combinations.

Possible Registration Errors:

Error Message Solution
Invalid Entries Verify numbers were entered correctly
NO_PA A Provider Administrator has not been established for TIN. Provider Administrator must be on file prior to End User or Vendor Administrator registration.
PA_LIMIT_EXCEEDED 5 Provider Administrators are on file for TIN
TIN_LIMIT_EXCEEDED 25 TINS already on Provider Administrator Account
VA_LIMIT_EXCEEDED Two Vendor Administrators on file for TIN
COMBO_REQ_EXISTS TIN/NPI/PTAN previously requested and pending Administrator approval

 

Step 7: Registration Request Submitted

After a successful registration, a confirmation will display, and the following actions will be required to gain access to portal. For further assistance or follow-up:

  • End Users and Vendor Administrators contact Provider Administrator
  • Vendor End User contact Vendor Administrator
User Role Action Required
Provider Administrator No action required. Successful registration message provides the number of combinations added to account.
Provider End User Registration is pending Provider Administrator approval. No access to functionality until approved.
Vendor Administrator Registration is pending Provider Administrator approval. No access to administrator functions until approved.
Vendor End User Registration is pending Vendor Administrator approval. No access to functionality until approved.
Dual Role Provider Administrator account approved. Log into account and go to Manage Account > Account Access and Role(s). Request access to Provider Administrator and End User. Request is sent to Noridian for approval in 2-3 business days.

 

Last Updated Thu, 05 Mar 2020 07:39:10 +0000