CERT PHONE NUMBER TEMPORARILY UNAVAILABLE

Comprehensive Error Rate Testing (CERT) Claim Identifier (CID) Status Unavailable

Due to an application transition, the CERT department and Noridian Medicare Portal (NMP) will be unable to provide the current status of CIDs from January 12, 2021 through January 18, 2021. All provider and supplier inquires may be addressed after this time frame.

The CERT phone line is temporarily unavailable, please email inquiries to certquestion@noridian.com.

Comprehensive Error Rate Testing (CERT)

Since 1996, CMS implemented several initiatives to prevent improper payments. CMS' goal is to reduce payment errors by identifying and addressing billing errors concerning coverage and coding. The CERT program is one of the programs created by CMS to assist in eliminating improper payments.

Access the below information from this page.

CERT Program Basics

Billing and Documentation Help for Identified Errors

Resources

 

Last Updated Fri, 29 Jan 2021 16:27:53 +0000

CERT Task Force Button

CERT Task Force Button

CERT Contact Button

Contractors

Follow standard appeals process and submit request to Noridian.

AdvanceMed - CERT Review Contractor
Address:
CERT Documentation Center
1510 East Parham Road
Henrico, VA 23228
Fax: 804-261-8100
Phone: 443-663-2699 or 888-779-7477
Email:
CERTmail@nciinc.com
CERTprovider@nciinc.com

CMS CERT Team
Address:
Mail Stop C3-02-16
7500 Security Blvd
Baltimore, MD 21244