Provider Enrollment Contact Center - JF Part B
Provider Enrollment Contact Center
Check Your Application Status First
Before contacting Provider Enrollment, use the Enrollment Application Status Search tool to check the status of your enrollment application. This self-service tool allows you to view application progress using your Application Reference Number or Web Tracking ID. Many status-related questions can be answered online without calling customer service.
Things to Know Before Contacting Provider Enrollment
Have the following information available to help us assist you more efficiently:
- National Provider Identifier (NPI)
- Provider Transaction Access Number (PTAN), if assigned
- Taxpayer Identification Number (TIN)
How We Can Help
Customer service representatives can assist with up to three enrollment-related questions during each call. Representatives can help with:
- Enrollment application status
- Medicare revalidation inquiries
- PTAN status and effective dates
- General enrollment questions
- Assistance identifying the appropriate enrollment form or resource
- General guidance for completing enrollment applications
Important: Customer service representatives cannot assist with PECOS password resets or account access issues. Contact the PECOS External User Services (EUS) Help Desk for login assistance.
Submit Additional Enrollment Information
Fax
You may fax:
- Corrections or additions to a pending application
- Requested supporting documentation
- Requests for historical enrollment information
- Corrective Action Plan (CAP) requests
Always include your application reference number on correspondence related to a pending application.
Fax Numbers
You may mail:
- Medicare enrollment applications
- Enrollment appeal requests
Use the mailing address designated for your state and address correspondence to Provider Enrollment.
Mailing Addresses
Other Enrollment Contacts
Need an NPI?
The National Plan and Provider Enumeration System (NPPES) can help you:
- Apply for an NPI
- Update NPI information
- Manage NPI records
Need Help Accessing PECOS?
Contact the External User Services (EUS) Help Desk for:
- PECOS login issues
- User ID assistance
- Password resets
- Account access problems
Need Help with Application Fee Payments?
Contact Pay.gov for assistance with enrollment application fee payments.
