The Noridian website has been designed with the provider in mind. This site tour will give a high-level overview of the different sections of the website and highlight areas that may be of interest. Providers are encouraged to use compatible website browsers when viewing the Noridian website.
1. Noridian Logo
- Serves as a hyperlink to the Noridian Medicare homepage. Use this link on any page of the website to return to the Noridian Medicare homepage.
2. Jurisdiction and Line of Business
- Includes the states and territories served.
3. Contact Us/Help/Noridian Medicare Portal (NMP) Login
- Information such as phone numbers and mailing address, access to technical resources and a direct link to the Noridian Medicare Portal (NMP).
- Search the Noridian website for articles related to your topic of interest or the latest policies.
Content of the Noridian website has been categorized based on similar resources and topics. Hover over the category title and view a larger list of the type of information available.
Information viewable within the categories is summarized in the following table:
|Browse by Topic||Resources for Claim Submission, Appeals, MSP, Modifiers the Noridian Medicare Portal, and other commonly used resources|
|Browse by Specialty||Resources specific to a topic such as Ambulance, Laboratory, Outpatient Therapy and Surgery|
|Fees & News||Includes the most current fee schedules, Noridian published bulletins that contain articles published within the last two years, Latest Updates articles and email listserv registration|
|Policies||Contains Active, Draft, Draft and Future Local Coverage Determinations (LCDs), Medicare Coverage Articles and the Self-Administered Drug (SADs) list|
|Medical Review||Resources for the various entities that conduct reviews of claims processed by Medicare which include Noridian's Medical Review, CERT, Recovery Auditor, and the OIG|
|Education & Outreach||Includes the Schedule of Events for upcoming workshops, teleconferences or in-person training. Also offers past presentations and questions and answers on a variety of topics.|
|Enrollment||Offers resources and help enrolling in Medicare. View Enrollment on Demand tutorials depending on your provider type, as well as all the CMS enrollment application forms.|
|Forms||A listing of commonly used Medicare forms.|
When a category off the Navigation menu is chosen, a left-hand navigation menu specific to the category displays. The left-hand navigation is not an all-inclusive listing off all pages found under that category, but rather a starting point for viewing that section.
The middle section of the main page of each category, will also contain links with a brief description to pages included in that category.
Breadcrumbs and Print and Email
- The breadcrumb trail shows the path to the current webpage. The breadcrumb links can be used to return to the prior pages within that trail.
- The Print and Email buttons are available on all pages throughout the website.
- The Print option allows the user to print off the current page for their reference.
- The Email option creates an email that may be sent that includes a link to the current page.
1. You Spoke. We Listened.
- Special section showing providers how feedback given through the website satisfaction survey allows Noridian to update and improve the content and accessibility of the website
2. I Want To:
- Links to the most frequently visited pages such as Active LCDs, Fee Schedules, Appeals, Noridian Medicare Portal and Schedule of Events
3. Welcome New Providers and New Billers
- Information dedicated to helping new users get the most out of the Noridian website
- Listing of current claims processing issues which allows providers to see if any action is needed and if the issue has been resolved
5. Latest Updates
- Recent Noridian or CMS published articles and notifications. Option to "See All" articles published within the current quarter
6. System Notices
- Notification to providers if the Call Centers or IVR may be unavailable
7. Provider Contact Center
- Phone Numbers, Hours of Availability, Training Closures and Holiday Schedules for the Provider Contact center
8. Noridian Medicare Portal
- Quick links to the top visited pages regarding logging in, registration and functionality inquiries
- Banners highlighting topics of interest
- Links to the Contact Us pages as well as links that may be helpful while viewing the Noridian website.
2. Tools/External Resources
- Quick links to the most commonly used "tools" or guides. The external resources provide links to CMS resources along with other frequently used websites.
3. Keep Current
- Subscribe to the Noridian email listserv to stay up-to-date with Noridian and Medicare news
The Site Map is a listing of the contents available within each category and subcategory offered throughout the website.
A website search can be conducted using a specific term or phrase to locate all available resources published on that topic. When the search results are returned, a listing displays the title and a description of the webpage that can be used when deciding which search result is applicable for the business need.
The search results may be filtered by including only content in a particular category, specialty, topic or by the date published or last updated. A filtered search will narrow down the number of results received for a more specialized search.
External Website Hyperlinks
Noridian uses a symbol to indicate if a hyperlink will navigate to an external, non-Noridian, website.
Last Updated Oct 19, 2018