Provider Contact Center (PCC) - JE Part B

PCC Peak Call Times

The contact centers have been experiencing peak call volumes between 9am to 12pm PT which may increase your wait time. Please consider calling outside our peak hours as our representatives are here to assist you 6am-5pm PT.

Se ha producido un error al procesar la plantilla.

Java method "com.liferay.portal.kernel.util.DateUtil_IW.parseDate(String, String, Locale)" threw an exception when invoked on com.liferay.portal.kernel.util.DateUtil_IW object "com.liferay.portal.kernel.util.DateUtil_IW@66eb0c42"; see cause exception in the Java stack trace.

----
FTL stack trace ("~" means nesting-related):
	- Failed at: #assign norModifieddateObj = dateUtil...  [in template "medicare-velocity-templates-theme_SERVLET_CONTEXT_/templates/freemarker/content/free-form-text.ftl" at line 11, column 5]
	- Reached through: #include "medicare-velocity-templates...  [in template "10155#10193#81020" at line 1, column 1]
----

1<#include "medicare-velocity-templates-theme_SERVLET_CONTEXT_/templates/freemarker/content/free-form-text.ftl">

The below are topic specific articles which have been published to "Latest Updates" and sent out in Noridian emails within the past two years. Exclusions to this include time sensitive related announcements such as: Noridian and CMS educational events, Ask-the-Contractor Teleconferences and claims processing downtime.

Articles	Source	Posted
Interactive Voice Response (IVR) Authenticate Requirements		05/30/2025

Jurisdiction E - Medicare Part B

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PCC Peak Call Times

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