Contact and Support - Portal Guide
Jurisdiction A:
CT, DE, ME, MD, MA, NH , NJ, NY, PA, RI, VT, Washington DC
Jurisdiction D:
AK, AZ, CA, HI, ID, IA, KS, MO, MT, NE, NV, ND, OR, SD, UT, WA, WY, Am.Samoa, Guam, N.Mariana Islands
Jurisdiction E:
CA, HI, NV, Am.Samoa, Guam, N.Mariana Islands
Jurisdiction F:
AK, AZ, ID, MT, ND, OR, SD, UT, WA, WY
Contact and Support
When calling Noridian for Noridian Medicare Portal (NMP) support, have the following information available: User name and/or email address, NPI/TIN/PTAN. Follow the guidelines below when contacting Noridian based on your issue or question.
| Question/Problem | Department | Contact Number |
|---|---|---|
| User Security Monday - Friday 8 a.m. - 5 p.m. CT | Jurisdiction A 866-419-9458 Jurisdiction D 877-320-0390 Jurisdiction E 855-609-9960 Jurisdiction F 877-908-8431 |
| Contact Center Monday - Friday 8 a.m. - 6 p.m. CT | Jurisdiction A 866-419-9458 Jurisdiction D 877-320-0390 Jurisdiction E 855-609-9960 Jurisdiction F 877-908-8431 |
Other Contacts
Providers and beneficiaries may need to call other contractors in order to update or inquire on the information provided in the eligibility function of the portal.
Beneficiary Call Center - 1-800-MEDICARE (1-800-633-4227)
Coordination of Benefits - 1-855-798-2627
Home Health - To update information, beneficiary must contact Home Health Agency
Social Security Administration (SSA) - To update information, beneficiary must contact SSA at 1-800-772-1213
