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Article Detail - JA DME

Denials for Base Equipment Not on File/ Not Payable

This denial continues to be one of the top denials’ suppliers receive. Reason Code 16/Remark Code M124 is the denial on the remittance advice suppliers receive. It can be resolved quickly by calling the Supplier Contact Center to complete a telephone reopening to add beneficiary owned equipment to the beneficiary’s history. The information that is required on file is:

  • Beneficiary owned HCPCS; purchased month and year.
  • Good example: Bene-owned E0601 pur Jan 2021

Get your denials resolved quickly and avoid future denials by utilizing this process to put the beneficiary owned information on file.


            Last Updated Tue, 28 Mar 2023 15:05:35 +0000