Noridian Self-Service Technology Saves You Time and Expense

Your time is important. Noridian, the Jurisdiction A DME MAC offers several different tools to assist DMEPOS suppliers that will save your facility time and money.

  • The Noridian Medicare Portal (NMP) offers options including claim status, beneficiary eligibility, Additional Documentation Request (ADR) post review claim comments, redetermination letters, detailed overpayment information, same and similar and Self Service Reopenings.
  • The Interactive Voice Response (IVR) system is available to answer a variety of inquiries, including claim status, beneficiary eligibility, redetermination status, financial information, and much more.

Information not available on NMP or the IVR can be obtained by contacting the Supplier Contact Center. Customer Service Representatives (CSRs) are available to assist suppliers Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

Noridian looks forward to assisting you! 

Last Updated Sep 08, 2017