Send Us A Message on the Noridian Medicare Portal
Effective July 27, 2018, all Noridian Medicare Portal (NMP) users have the ability to send Noridian Medical Review teams a direct, secure message regarding their medical review concerns.
Click the "Send Us A Message" link in the upper right-hand corner of any screen on NMP to begin.
Exchanges with Noridian are intended to help providers understand Medical Review decisions, and learn how to avoid future denials.
Messages sent regarding non-Medical Review/CERT will be redirected to contact the Provider/Supplier Contact Centers.
Below are the Topics and Subtopics available.
|Noridian CERT|| |
|Medical Review Case|| |
A New Message notification displays when Noridian has responded. Please allow 2-3 business days for a response. This is not intended to be a way of instant messaging with Noridian.
Note: Supporting documentation for an Additional Documentation Requests can not be submitted through this function.
Last Updated Oct 05, 2018