Claim Narratives

There are many situations that a claim will require a narrative on the claim for the claims processing to complete timely. When adding a narrative to the claim it should be entered in Item 19 of the 1500 hard copy claim form or the 2400/NTE segment of an electronic claim. Due to the limitation of space for narratives there are some common abbreviations that can be used when submitting paper and electronic claims with a narrative.

Below are some of the situations that require a narrative on the claim:

Last Updated Jan 04 , 2024