IDM Login Issues: What You Need to Know

Providers accessing MCReF and PS&R may encounter issues when using outdated or bookmarked links to the IDM login screen. These issues stem from recent changes in the Identity Management (IDM) system and how it handles redirects and cookies.

Bookmarking Best Practices

To avoid login issues and ensure uninterrupted access, do not bookmark the IDM login screen. Instead, use the official system URLs listed below or bookmark the page after logging in.

Provider System URLs:

• MCReF
• PS&R

Additional IDM Tips for Providers

• Keep your IDM account active by signing in at least every 60 days.
• Ensure timely password updates and role recertifications.
• If you are a Security Official (SO), make sure to recertify users annually to maintain access.

If you need help identifying your organization’s Security Official or have questions about IDM access, please contact the PS&R/MCReF IDM support desk.