Responding to CERT Documentation Requests - JE Part A
Responding to CERT Documentation Requests
When responding to CERT documentation requests, ensure all responses are sent to the CERT Review Contractor (RC). Noridian has seen an increase in documentation only being submitted to the Noridian CERT team, which slows the review process. To ensure the documentation for the request reaches the CERT RC in a timely manner, submit documentation to:
Address:
CERT Documentation Center
8701 Park Central Drive, Suite 400-A
Richmond, VA 23227
OR
Fax: 804-261-8100
If faxing documents, confirm that the barcoded cover sheet is included as the first page.
For any questions about submitting documents, the CERT RC can be contacted via phone or email:
Phone: 888-779-7477
Email: CertProvider@empower.ai
Last Updated Jan 06 , 2026