Suspending Claims with Reason Code 13399 and any Occurrence Span Code - Resolved 10/06/20

Provider/Supplier Type(s) Impacted: Inpatient

Reason Codes: 13399

Claim Coding Impact: Claims with an Occurrence Span Code.

Description of Issue: A system issue with claims that contain any Occurrence Span Code is causing claims to Return to Provider (RTP) with Reason code 13399 in error.

Noridian Action Required: Claims will be held.

Provider/Supplier Action Required: No provider action is required.

Proposed Resolution/Solution: A fix is scheduled for production on 10/05/20.

10/6/20 - The issue was corrected and implemented in the October 2020 release. Claims that were held have been released.

Date Reported: 09/14/20

Date Resolved: 10/06/20

Last Updated Wed, 07 Oct 2020 15:33:43 +0000