Reason Code 32103

Reason Code Narrative

THE NATIONAL PROVIDER IDENTIFIER (NPI) NUMBER ON THE CLAIM IS NOT PRESENT IN THE CROSSWALK FILE. THIS EDIT APPLIES TO THE NPI NUMBER ASSOCIATED WITH THE OSCAR NUMBER.

Common Reason Code Errors

  • The NPI Number on the claim is not present in the crosswalk file.

Common Reason Code Corrections

  • If you have more than one PTAN to one NPI, each PTAN needs to have its own zip code plus four to ensure claim accuracy, please have one NPI per location.
  • Verify that the NPI number is correctly entered.
  • Ensure that each PTAN associated with the NPI has its own unique zip code plus four.
  • Correct the information and resubmit the claim.

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Last Updated Jul 08 , 2025