Article Detail - JA DME
Temporary Disruption to External Print and Mail Services
Provider/Supplier Type(s) Impacted: All
Reason Codes: Not applicable.
Claim Coding Impact: Not applicable.
Description of Issue: Noridian is currently experiencing a temporary disruption to our external print and mail services, affecting the printing of standard paper remittance advices (SPRs) and additional documentation requests (ADRs).
Noridian Action Required: We are actively working to resolve the issue, and once restored, SPRs and ADRs be promptly mailed where applicable.
04/09/24 - There continues to be a print service disruption affecting the printing and mailing of SPRs.
Provider/Supplier Action Required: During this time, please access SPRs and any available ADRs online through the Noridian Medicare Portal.
04/09/24 - During this time, please access SPRs online through the Noridian Medicare Portal. For more information on both full remittance advices and claim specific remittance advices please visit Remittance Advices.
Proposed Resolution/Solution: N/A
Date Reported: 03/06/24
Date Resolved:
