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Supplier Contact Center Training Closures

Noridian Customer Service and Telephone Reopening Representatives will be receiving training to better assist our supplier community. The Contact Center(s) are closed on the following dates and times for training. Suppliers are encouraged to use the IVR or the Noridian Medicare Portal during these training closure dates.

User Security follows the same dates for training closures, during the hours of 11:30 a.m. - 2:00 p.m. ET.

Date Contact Center Closure Timeframe (ET) Telephone Reopening Closure Timeframe (ET)
Friday, September 08, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, September 15, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Tuesday September 19, 2017 User Security Training: 8 a.m. - noon
Friday, September 22, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, October 13, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, October 20, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, October 27, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, November 10, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, November 17, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, December 08, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, December 15, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.
Friday, December 22, 2017 10:30 a.m. – 1 p.m. 10:30 a.m. – 1 p.m.

 

Last Updated Sep 19, 2017