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Reason Code 31 - JA DME

Reason Code: 31

Code Description
Reason Code: 31 Patient cannot be identified as our insured.


Common Reasons for Denial

  • Incorrect Medicare number was submitted on the claim.
  • Beneficiary is not enrolled in Medicare.

Next Step

How to Avoid Future Denials

  • If the record on file is incorrect, the beneficiary's family/estate must contact Social Security to have records corrected at 800-772-1213


Last Updated Mon, 11 Jan 2021 15:26:43 +0000