Article Detail - JD DME
Maintenance and Servicing Messages
Original Effective Date: 04/01/2000
Revision Effective Date: 11/07/2013
Maintenance and Servicing for capped rental items is only covered after 15 rental months have been paid. Effective with claims processed on or after April 17, 2000, the following messages will be used in order to avoid any misunderstanding that may cause maintenance and servicing claims to be billed in error. Suppliers should use these messages to determine why the claim was denied and what they can do to correct it.
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The supplier is responsible for tracking the rental months billed and rental months paid. Any information such as delay in delivery or break in service that would affect the capped rental period should be sent with the claim, otherwise you may experience unnecessary denials. This information should be attached to a hard copy claim or entered in the HA0 record of an electronic claim.