Welcome New Supplier

Make the most out of your visit by completing the following tasks as you investigate the Noridian website.

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IVR Menu Options Have Changed

Be aware the IVR menu options have changed. Listen carefully to the new prompts before making a selection. Suppliers can select the following before entering authentication elements:

  • Claim Status
  • Eligibility
  • Same and Similar/Certificate of Medical Necessity (CMN) Status
  • Telephone Reopenings
  • Other (Financial, Appeals Details, Duplicate Remittance, Power Mobility Device (PMD) Prior Authorization Request (PAR) Details, Provider Enrollment, Chain and Ownership System (PECOS) Lookup, and Questions)

View the IVR Guide [PDF] for further information.

Last Updated Jun 23, 2016


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Protecting Patient PHI SE1616   Jul 21, 2016


All Systems Normal
  • IVR
  • Customer Service

Access Noridian Medicare Portal Resources

The Noridian Medicare Portal webpage offers many resources.

  • Registration Checklist
  • User Manuals
  • Self-paced Functionality Tutorials
  • Workshop Registration
  • Workshop Presentation PDF
  • More... 

Last Updated Apr 14, 2016