Non-Portal Users Guide to Help with Claims Inquiries

Attention non-portal users: take advantage of the great self-service options available on the Noridian Medicare Portal. No more wasting time on the phone waiting to talk to the right person about a question you may have, the portal has those answers. The portal inquiry guide will walk you step-by-step through the functions below.

Functions available for DME users:

  • Eligibility
    • MBI Lookup Inquiry
  • Claim Status
    • ADR Status and Submission
    • CID Status Lookup (CERT claims)
    • Self-service Reopenings (DME)
      • Recoupment Requests
  • Appeals Status  
    • Begin New Appeal
  • Remittance Advices
  • Financials
    • Overpayments
    • 1099s
  • Same or Similar (DME Only)
  • Prior Authorizations (DME)
  • Message Center


Last Updated Mar 30 , 2023