Article Detail - JD DME

For items on the Required Face-to-Face (F2F) Encounter and Written Order Prior to Delivery (WOPD) List, a complete order is required prior to the item's delivery. The WOPD must be on file with the supplier within six months of the F2F encounter unless the policy specifies a different timeline. The WOPD follows the same documented requirements as the Standard Written Order (SWO); the only difference is the timeliness requirements of the order, prior to dispensing versus prior to claim submission.

For all other DMEPOS items not listed on the Required Face-to-Face Encounter and Written Order Prior to Delivery (WOPD) List, the SWO is required prior to claim submission. As a reminder, all policies require a F2F encounter to support the medical necessity of the items ordered. For more information on orders review the Standard Documentation Requirements Policy Article - A55426.