Portal Enhancements Implemented November 4, 2016

In response to provider/supplier feedback, the following changes have been made to the Noridian Medicare Portal (NMP), effective November 4, 2016.

Part A and Part B Reason Codes
The applicable reason codes on Part A and Part B Claim Status will display on each claim line. The reason code descriptions are provided below the claim lines. This information assists the provider in understanding why a claim line has been denied.

Clear Beneficiary Details Button
A new button titled Clear Beneficiary Details has been added to the inquiry screens. After an inquiry is successful and results display, users can return to the inquiry page and the beneficiary details will still be populated. If the next inquiry is for a different beneficiary, this button may be used to quickly clear the existing information.

Eligibility Inquiry Requirements Link
Narrative has been added to the Eligibility Inquiry page to indicate the beneficiary details are required per the CMS HIPAA Eligibility Transaction System (HETS) criteria.

Registrations Pending More than 21 Days will be Deleted
After a provider/supplier establishes a username and password, an email is sent which contains a URL that the provider/supplier must click to complete the initial registration process. If that URL is not selected and the registration portion completed in NMP, the system will automatically delete the account on the day 22.  A new registration will be required at that time. 

Annual Security Awareness Training
On an annual basis, all providers/suppliers within NMP are required to complete the Annual Security Awareness training.  Forty-five days prior to the provider/supplier initial created date in NMP, the provider/supplier will be systematically prompted to complete the additional online training. By selecting Accept, the provider/supplier acknowledges the training and will continue into the NMP.  If not accepted, the provider/supplier will not be allowed to enter the NMP.   

DME Additional Documentation Request (ADR) Option Explanations
On the ADR inquiry page, explanations of the two search options, Request Sent and Response Received/Processing, are now provided.

Part B Full Remittance Advices Display in Descending Order

Part B full remittance advices now display in descending order so the newest remittance advices are at the top of the list.

Please continue to share your suggestions for the portal on the website satisfaction survey each time it is presented during website or portal navigation.

Last Updated Feb 04, 2019