Warranties

Supplier Standard #6 states: "A supplier must notify beneficiaries of warranty coverage and honor all warranties under applicable State law, and repair or replace free of charge Medicare covered items that are under warranty."

Medicare allows for the repair of beneficiary-owned equipment if the beneficiary meets Medicare's current coverage and documentation requirements as specified in the medical policies. Medicare will consider repairs when necessary to make the equipment serviceable or when non-routine maintenance is performed by authorized technicians, per manufacturer recommendations.

Medicare pays for reasonable and necessary labor and parts not otherwise covered under a manufacturer's or supplier's warranty. Unless a warranty specifically excludes an item from the warranty, neither the beneficiary nor the Medicare program may be charged.

Last Updated Mon, 07 Nov 2016 14:19:48 +0000