Canceled Claims Missing Indicator and Causing Overlap

Provider/Supplier Type(s) Impacted: Not applicable.

Reason Codes: Not applicable.

Claim Coding Impact: Not applicable.

Description of Issue: As early as 02/01/22, cancel claims are being posted in error to the Common Working File (CWF) without the cancel indicator, creating overlap issues. Impacted claims are entered through DDE and received electronically.

Noridian Action Required: Noridian is monitoring for a resolution from the Shared System Maintainer.

05/03/22 - Noridian is continuing to monitor for resolution.

Provider/Supplier Action Required: No action at this time.

Proposed Resolution/Solution: The Shared System Maintainer is researching the resolution.

05/20/22 - The erroneous claims posted to the CWF are scheduled to be removed on 05/31/22.

06/01/22 - The Shared System Maintainer has completed steps to resolve the issue, and CWF has additional steps to complete before it is resolved. Noridian will provide additional updates as they are available.

06/28/22 - CWF is continuing to work on a resolution.

Date Reported: 04/06/22

Date Resolved:

            Last Updated Wed, 29 Jun 2022 13:56:20 +0000