EDISS is the Noridian team working to provide the EDI solution for thousands of submitters across multiple lines of business.

EDISS provides the ability to quickly and efficiently exchange healthcare information in a safe, secure and cost-effective way. EDISS constantly strives to educate providers on the ease and benefits of exchanging data electronically.

Registering for electronic transactions can be completed quickly and easily through EDISS Connect.

EDISS to End Support of Modem Technology

For All Modem Users

With technology and connectivity advancements through the years, modem technology has outlived its relevancy within the Healthcare industry. Noridian Healthcare Solutions (NHS) has begun its efforts to sunset support of modem technologies.  

NHS will no longer support modem functionality after October 1st, 2018.

Any provider or vendor who utilizes modems for connectivity and data exchange with Noridian will need to find alternative methods for their connectivity.

Many submitters who still utilize modems may not be aware of the alternative connectivity options available to them. Network Service Vendors (NSVs) offer many affordable, user-friendly connectivity options which allow submitters to utilize a secure SFTP internet connection for file transfers.

A listing of Network Service Vendors conducting business with NHS can be found by going to www.edissweb.com, selecting your state, and clicking the link at the end of the EDISS to End Support of Modem Technology article under the What's New section. NHS has worked with this community to highlight their offerings and price points. Selecting the individual links will take you to each of their respective websites for this information.

NHS and EDISS cannot assist with making this decision for your organization. We encourage your facility to research and determine which Network Service Vendor fits with your unique needs.

NOTE: If your facility already submits directly with an NSV or utilizes a Clearinghouse or Billing Service, your submission method will not need to change.

EDISS Remittance Advice Process Change

Based on recent CMS direction involving suppression of Standard Paper Remittance Advice (SPR) outlined in Change Request (CR)10151, EDI Support Services (EDISS) is implementing a process change for Medicare 835 Remittance Advice recipients.

CR10151 eliminates the issuance of SPRs to providers/suppliers who have been receiving Electronic Remittance Advice (ERA). See more details in CMS Medicare Learning Network (MLN) Matters (MM)10151.

No Submitter action is needed, but for those who make changes in EDISS Connect to remove the 835 transaction, the following changes are being implemented immediately to address this CR.

Part A providers who unenroll from the 835 transaction in EDISS Connect will have their ERA option removed from the Medicare standard system and will not be moved back to a paper option. Part A Noridian Medicare Portal (NMP) users, who have "Remittance" access, may view Remittance Advice (RA) information for a single claim. If you do not currently use NMP or have this access, we encourage you to register for it and/or request it.

Interested in having your claims process faster? Electronic Claims have a 14-day processing timeframe

• 837 Electronic Claim Benefits: View the EDI Advantages of Electronic Claims webpage.

Want to receive your Remittance Advice (RA) faster? Register for the 835 ERA

• View the EDI Benefits of Electronic Remittance Advice webpage for 835 ERA benefits.