Ambulance Documentation Requirements

It is expected that patient's medical records reflect the need for care/services provided. The listing of records is not all inclusive. Providers must ensure all necessary records are submitted to support services rendered. They may include:

Check
Brief Description
Ambulance records for the billed date of service
  • Total mileage
  • Trip sheets
  • PCS
  • Support for level of ambulance service billed
  • Reason for not transporting to nearest appropriate facility
Local 911 Ambulance Dispatch Protocols
Beneficiary name and date of service on all documentation
Documentation as required in LCD or NCD, if applicable
Any additional documentation to support the reasonable necessity of the service(s) performed
  • Beneficiary condition
  • Documentation from transporting facility
Advance Beneficiary Notice
Itemization of services
Signature log or signature attestation for any missing or illegible signatures within the medical record (all personnel providing services)
If an electronic health record is utilized, include your facility's process of how the electronic signature is created. Include an example of how the electronic signature displays once signed by the physician

Multiple CMS contractors are charged with completing reviews of medical records. See Identifying Which Entity Completed a Part A Claim Review for detailed information about each of these contractors.

Documentation Submission

Once a provider compiles all the necessary documentation, it is important to submit them to the appropriate contractor according to the request received. Select the request below to view the appropriate submission instructions.

View the Ambulance webpage for additional information and resources.

Last Updated May 15 , 2024

Documentation Requirements Disclaimer

The documentation requirements contents/references provided within this section were prepared as educational tools and are not intended to grant rights or impose obligations. Use of these documents are not intended to take the place of either written law or regulations.

The listing of records is not all inclusive. Providers must ensure all necessary records are submitted to support services rendered.

Important that physician intent, physician decision and physician recommendation to provide services derived clearly from the medical record and properly authenticated.

The submission of these records shall not guarantee payment as all applicable coverage requirements must be met.