Claim Narratives

There are many situations where a claim will require a narrative on the claim for the claim processing to complete timely. When adding a narrative to the claim, it should be entered in the NTE 2400 (line note) or NTE 2300 (claim note) segments of the American National Standard Institute (ANSI X12) format. These narratives may also be added in Item 19 of the CMS-1500 claim form. Due to the NTE 2400 field of an electronic claim being limited to 80 characters for narratives, there are some common abbreviations that may be used when submitting paper and electronic claims.

Below are some of the situations that require a narrative on the claim:

Last Updated Sep 27 , 2024