Reason Code: 31

Code Description
Reason Code: 31 Patient cannot be identified as our insured.

 

Common Reasons for Denial

  • Incorrect Medicare number was submitted on the claim.
  • Beneficiary is not enrolled in Medicare.

Next Step

How to Avoid Future Denials

  • If the record on file is incorrect, the beneficiary's family/estate must contact Social Security to have records corrected at 800-772-1213

 

Last Updated Mon, 11 Jan 2021 15:31:28 +0000