Article Detail - JE Part B
CERT Awareness Month: Verify Your Medical Records Correspondence Address
The Part A, Part B, Durable Medical Equipment (DME), Home Health and Hospice, and Railroad Board (RRB) Medicare Administrative Contractors (MACs) are working together to promote the importance of complying with CERT documentation requests. This is the third of four articles in our CERT Awareness Month.
If you have a payment recoupment for a CERT error, but didn’t get a CERT Review Contractor (RC) documentation request, verify your Provider Enrollment, Chain, and Ownership System (PECOS) Medical Records Correspondence Address. Please refer to the CERT RC’s C3HUB "Letters and Contact Information" and "How to Submit Address Updates."
*For Part B RRB claims, refer to Palmetto RRB’s Update an Enrollment Record to ensure your provider information is up-to-date with the RRB Specialty MAC.
Updating address information with the CERT RC will only update for the current claim under review. Any additional CERT RC claim reviews will revert to your current MAC contact information for CERT RC requests.
