CERT Contractor Email Addresses

Providers and suppliers are now able to submit medical records directly to the CERT contractor at CERTmail@nciinc.com. As a best practice, providers and suppliers are encouraged to password protect their documentation. Passwords should be submitted in a separate email to the CERT contractor.

Have questions? Reach out to the CERT Contractor at CERTprovider@nciinc.com. They can assist with questions related to medical records requests, review status, and more.

Your MAC’s CERT team is also able to assist with questions you may have regarding the CERT process. Locate their contact information on your MAC’s website.


            Last Updated Tue, 18 Aug 2020 20:30:58 +0000