Noridian Medicare Portal (NMP)

The Noridian Medicare Portal (NMP) is a free and secure, internet-based portal that allows users access to beneficiary and claim information. The portal is available for all Part A, Part B and Durable Medical Equipment (DME) users in the Noridian MAC Jurisdictions of JA, JD, JE and JF. The Centers for Medicare & Medicaid Services (CMS) governs the security regulations and other policies of NMP.

More information on logging into, registering for, or using the NMP can be found by using the buttons above.

The chart below shows the hours, by jurisdiction, the Contact Centers are available for questions related to NMP. The Contact Centers are available Monday - Friday.

  Jurisdiction A DME Jurisdiction D DME Jurisdiction E Jurisdiction F
Contact Us 866-419-9458 877-320-0390 855-609-9960 877-908-8431
Functionality
Inquiries
Customer Service
8 a.m. - 5 p.m. ET
Customer Service
8 a.m. - 6 p.m. CT
Customer Service
6 a.m. - 5 p.m. PT
Customer Service
8 a.m. - 6 p.m. CT
Passwords/Account Support User Security
9 a.m. - 5:30 p.m. ET
User Security
8 a.m. - 4:30 p.m. CT
User Security
6 a.m. - 2:30 p.m. PT
User Security
8 a.m. - 4:30 p.m. CT
Last Updated Dec 10 , 2023

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Suppliers Can View the Status and Submit Additional Documentation Requests in the Noridian Medicare Portal 05/22/2023
Non-Portal Users Guide to Help with Claims Inquiries 03/30/2023
Noridian Medicare Portal vs Interactive Voice Response (IVR) - Self Service Technology 03/29/2023
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2022 1099 Tax Forms Available on NMP 02/01/2023
Top Portal Error Checking Eligibility 01/23/2023
System Availability Notifications 01/20/2023
Claim Information Can Be Found on the Noridian Medicare Portal 10/12/2022
Inpatient Denials with Reason Code 109, Remark Code N418 Continues to be One of the Top Denials 10/11/2022
Security Acknowledgement on NMP 10/03/2022
Only One "Claim" Can Be Processed Through the Noridian Medicare Portal at One Time 09/27/2022
Noridian Medicare Portal (NMP) Self Service Reopenings 08/24/2022
Multi-Factor Authentication (MFA) Passcode Valid for 8 Hours 07/07/2022
Noridian Medicare Portal - Removing Voice Call Option for MFA - July 1, 2022 06/29/2022
Noridian Medicare Portal (NMP) Written Reopenings 06/15/2022
Are You Utilizing the Noridian Medicare Portal for All Your Self-Service Needs? 05/11/2022
Registering for the Noridian Medicare Portal Just Got Easier 05/05/2022
Verify HMO/MCO Status on the Noridian Medicare Portal (NMP) Eligibility Tab to Ensure Billing to Correct Payor 05/02/2022
What is the Noridian Medicare Portal? 03/02/2022
DSMT and MNT Information Available on NMP 02/22/2022
2021 1099 Tax Forms Available on NMP 02/01/2022
Noridian Medicare Portal (NMP) Expanded Denial Details 12/07/2021