You Spoke. We Listened.

Thank you for your MAC Satisfaction Indicator (MSI) and website survey responses. Using feedback provided as well as contractor-initiated updates, we strive to make changes to improve your experience with us.


Last Updated Aug 30, 2019

The below are topic specific articles which have been published to "Latest Updates" and sent out in Noridian emails within the past two years. Exclusions to this include time sensitive related announcements such as: Noridian and CMS educational events, Ask-the-Contractor Teleconferences and claims processing downtime.

MSI Survey Coming in March 2020 MSI   Feb 17, 2020
ERS Decision Tree Now Available Web   Dec 18, 2018
Pre-Claim Hotline - Now Available Web   Apr 02, 2018